I approached Jacky because I needed an outside perspective of my client journey and their perception of my brand on social media. Jacky helped me by tracing my client journey and identifying where I could improve things for my potential clients and make the journey easier for them. The result was an easier on boarding process for me and a smoother buying process for my clients. One thing I liked was her quick turnaround time and thorough report which detailed the steps I could take. I found the experience easy and pleasant. I would recommend Jacky to people who are looking to improve their marketing and client outreach processes.